Refund & Cancellation

1. Subscription Plans

Asaan Optics (by Techwine Solutions) operates as a Software-as-a-Service (SaaS). We offer various subscription plans (Monthly, Yearly, or Lifetime). Please review your plan details carefully before making a payment.

2. Refund Eligibility

We offer a 7-Day Money Back Guarantee under the following conditions:

• Technical issues that prevent you from using the software and cannot be resolved by our support team.
• Double payments made accidentally due to a technical glitch.

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

• If the 7-day trial/request period has expired.
• Change of mind or shop closure after 7 days of purchase.
• Misuse of software violating our terms of service.
• Data entry services already performed by our team.

4. How to Request a Refund

To request a refund or cancel your subscription, please contact us with your Registered Email and Transaction ID.

Note: Refunds may take 5-10 business days to reflect in your bank account after approval.