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Features Prescriptions and orders Stock and inventory Sales and POS WhatsApp receipts Barcode labels Staff shifts and audit VAT, GST and ZATCA QR Repair jobs All features
Optical Calculators Mobile App Desktop Pro Price
Resources Guides & articles Video tutorials Optical glossary Blogs Comparisons Countries Download About Us
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Home/Legal

Refund & Cancellation

When a payment for Asaan Optics can be refunded, and how to ask for a refund or cancel a subscription.

Last updated: September 29, 2026

Published by Techwine Solutions, Lalarukh, Wah Cantt, Rawalpindi, Pakistan.

On this page

  1. 1Subscription Plans
  2. 2Refund Eligibility
  3. 3Non-Refundable Situations
  4. 4How to Request a Refund
On this page
  1. 1Subscription Plans
  2. 2Refund Eligibility
  3. 3Non-Refundable Situations
  4. 4How to Request a Refund

1.Subscription Plans

Asaan Optics (by Techwine Solutions) operates as a Software-as-a-Service (SaaS). We offer subscription plans of 1 month, 6 months or 12 months. Please review your plan details carefully before making a payment.

2.Refund Eligibility

We offer a 7-Day Money Back Guarantee under the following conditions:

  • Technical issues that prevent you from using the software and cannot be resolved by our support team.
  • Double payments made accidentally due to a technical glitch.

3.Non-Refundable Situations

Refunds will not be provided in the following cases:

  • If the 7-day refund request period has expired.
  • Change of mind or shop closure after 7 days of purchase.
  • Misuse of software violating our terms of service.
  • Data entry services already performed by our team.

4.How to Request a Refund

To request a refund or cancel your subscription, please contact us with your Registered Email and Transaction ID.

Purchases made through Google Play follow Google Play’s refund policy.

Email Support
techwinesolutions@gmail.com
WhatsApp Support
+92 342 9902311

Note: Refunds may take 5-10 business days to reflect in your bank account after approval.

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AsaanOptics

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