1. Introduction
Welcome to Asaan Optics ("we," "our," or "us"), a software product developed by Techwine Solutions. We are committed to protecting your privacy and ensuring the security of your business data.
This Privacy Policy explains what information we collect when you use our Mobile Application and Desktop Software, why we collect it, and how we safeguard it. By using Asaan Optics, you agree to the practices described in this policy.
2. Information We Collect
Account Information
To create your account and verify your identity, we collect:
- Shop Owner Name
- Email Address
- Phone Number
- Shop Name & Address
Shop Records
Data you input to manage your business operations:
- Customer Profiles & Prescriptions
- Sales & Transaction History
- Inventory/Stock Items
- Repairing Job Details
Device & Usage
Used for license activation and security:
- Device ID (Hardware ID)
- Operating System Version
- Login Timestamps
- Crash Logs (via Firebase Crashlytics)
App Permissions
We may request access to:
- Internet: To sync data with the cloud.
- Storage: To save receipts/invoices as PDF images.
- External Apps: To open WhatsApp for customer communication.
3. How We Store & Protect Data
We use Google Firebase (a service by Google) as our backend infrastructure. Your data is stored in Cloud Firestore, which provides industry-standard security.
- Encryption: All data transmitted between your device and our servers is encrypted using SSL (HTTPS).
- Authentication: Secure login via Firebase Authentication prevents unauthorized access.
- Cloud Backups: Data is backed up on Google Cloud servers to prevent loss.
4. Third-Party Services
We use the following third-party services which may collect information used to identify you:
5. Data Deletion
You have the right to request the deletion of your account and all associated shop data at any time.
How to request deletion:
Send an email to techwinesolutions@gmail.com with the subject "Delete My Account". We will process your request within 30 days.
6. Children's Privacy
Our Services are business tools intended for professionals and do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.